Frequently Asked Questions
Everything you need to know about our premium gaming-inspired fashion.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed clothing items with original tags attached. Please note that limited edition drops may have specific return restrictions.
How do I know which size will fit me best?
Each product page features a detailed size guide with measurements. Our apparel generally follows a modern athletic fit; if you prefer a looser feel, we recommend sizing up.
Are your garments ethically sourced?
Yes, Level Up Games is committed to sustainability. We partner with manufacturers who prioritize fair labor practices and use high-quality, eco-friendly fabrics wherever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my shipment in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.